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RAG Chatbot / Knowledge Management

IntranetGPT

RAG-based AI chatbot that makes internal company knowledge from SharePoint and intranet accessible in natural language — no manual search, no changes to existing infrastructure.

IntranetGPT

Starting point

Company knowledge was scattered across SharePoint, HR documents, and internal policies — barely accessible for employees. Search took too long, and relevant answers often required asking colleagues. A scalable, GDPR-compliant solution was missing.

Solution

Development of a RAG-based AI chatbot that makes internal company knowledge from SharePoint and the intranet accessible in natural language. The chatbot answers questions about processes, documents, contacts, and company policies accurately — no manual search required.

Technology stack

  • Azure AI Foundry (LLM Orchestration)
  • Azure App Service (Hosting)
  • MS Graph API (SharePoint Integration / Data Retrieval)
  • Python with OpenAI SDK (Data Extraction, Conversion, Cleaning)
  • ReactJS (Frontend / Chat Interface)

Result & Impact

  • Significant reduction in search time for employees (internally reported: ~70%)
  • Ready-to-use system with no modifications to existing SharePoint setup
  • Scalable to additional knowledge bases (HR, IT, Compliance)